Privacy Policy

Last updated October 1, 2026

This Privacy Notice for QUITLY INC. (operating as Quitly) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://quitly.health or any website of ours that links to this Privacy Notice
Download and use our mobile application (Quitly), or any other application of ours that links to this Privacy Notice
Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at admin@quitly.health.

The Quitly App at a Glance

This plain-language section describes how the Quitly mobile app handles your information. It sits above our full legal notice below, which applies to the app and website together. Your rights depend on the privacy laws that apply where you live, including applicable Canadian privacy laws.

What the app collects

Your account — your email address and account ID let you sign in and access your information. You can use an email code or set an optional password, which is handled by our authentication provider, Supabase. Creating an app account does not automatically join a marketing waitlist.
Onboarding answers — details you choose to share when setting up, such as your nicotine use, estimated spending, triggers, quit goals, and other habits you want to work on. Optional answers include your name, age range and gender. Country, currency and reminder preferences help configure the app; country and currency may initially be suggested from your device locale.
Daily check-ins — your mood, cravings, and any symptoms you log, including any private notes you save.
Craving and SOS events — when you use the in-app craving or SOS support.
Relapse logs — any slips or relapses you record to track your progress.
Analytics events — basic in-app activity (like which screens you use) so we can improve the experience.
Community activity — the current feed contains team-published posts and member likes. Member comments are temporarily disabled. Earlier comments, author names, reports and blocks may remain stored for privacy and support operations but are not displayed to members. Private check-in notes are not community posts.
Optional product waitlist — if you separately choose to join the eligible Canadian product waitlist, we use the details submitted with that request for the waitlist and the communications described when you join.

We ask for this information to run the app’s core features — helping you track your quit, understand your patterns, and get support when a craving hits. You can skip optional fields.

Where your information lives

Account and app records are stored in Supabase, which also supports this website. Authentication emails are delivered through our email provider, Resend. We use Klaviyo for the separate product waitlist and its email communications. Some information, such as saved milestone reflections and reminder settings, is stored on your device. The app has no third-party advertising SDKs or cross-app advertising tracking. We do not sell your personal information or show ads in the app.

Our website is hosted by Vercel and uses Plausible for website traffic analytics. These website services are separate from the app’s account-linked feature analytics. Service providers may process information outside your country of residence. Contact us for information about the providers and safeguards relevant to your request.

Deleting your account and how long we keep data

You can delete your account at any time from inside the app, under Profile → Privacy & account → Delete account. Successful deletion removes your authentication account, profile and program records, removes your feed comments, and clears private check-in and slip notes and analytics payloads from retained event records. Some structured event records remain without their account link for product analysis. Removing a direct account link is not a guarantee that every retained record is irreversibly anonymous.

If you joined the product waitlist, the deletion flow also removes identity from the waitlist record while preserving its founding number and requests erasure of a matching Klaviyo profile. Provider processing can take additional time. Contact us if you need help with a deletion request or retained information.

Your choices and rights

You may ask to access, correct, or delete the personal information we hold about you, and you can withdraw consent to marketing emails at any time using the unsubscribe link or by contacting us. To make a request or ask a privacy question, email admin@quitly.health.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Yes. Nicotine-use answers, symptoms, mood, cravings and related notes may be health information or otherwise sensitive personal information. The app does not ask for your racial or ethnic origin, sexual orientation or religious beliefs.

Where does information come from? From you, your use of the Services and the providers that operate those Services for us. We do not buy personal profiles from data brokers.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We use organizational and technical measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting admin@quitly.health, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for do-not-track features
11. Do United States residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?
14. How can you review, update, or delete the data we collect from you?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

names
email addresses
account IDs and optional sign-in credentials
optional age range and gender
nicotine-use answers, estimated spending, goals and preferences
check-in and craving records, private notes, likes and earlier community comments

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

health data

Application Data. Depending on the features you use, the app processes activity and technical information and may request notification permission:

App activity and technical information. App feature interactions are recorded with your account ID for product analytics. Locale information helps select country and currency defaults. Our hosting, authentication and email providers may also process technical request and security logs, including IP addresses. The app does not request an advertising identifier or access to precise device location.
Reminders. We request notification permission for the daily reminders you choose. These reminders are scheduled on your device. You can change their time in the app or turn off notification permission in your device settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This may include IP addresses, browser or operating-system details, language preferences, referring URLs and information about how and when the Services are used. Some information is associated with your account, including signed-in app analytics. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
Technical request data. Website and service-provider logs may include IP addresses and browser or operating-system information supplied with a request. This is separate from the app’s account-linked feature analytics and does not mean the app collects a persistent advertising identifier.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see What Are Your Privacy Rights? below.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of kin
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

4. When And With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Service providers. Supabase supports account and app data; Resend delivers authentication emails; Klaviyo supports the optional product waitlist; Vercel hosts the website; and Plausible provides website analytics. They process the information needed for those services.
Community features. Member comments are temporarily disabled and earlier comments are not displayed to members. The feed shows team-published posts and aggregate like counts. Private check-in notes are not published to the feed.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal and safety requirements. We may disclose information when required by applicable law or when reasonably necessary to protect the Services, investigate abuse or defend legal rights. We do not provide your private check-in notes to partners for their own marketing.

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We do not permit third-party advertising or cross-site tracking on our Services. We do not allow third parties to use tracking technologies to serve you targeted advertisements, and we do not track you across other websites or apps. Any cookies or similar technologies we use are strictly functional (for example, keeping you signed in and maintaining security) or first-party analytics to understand and improve how our Services are used.

You can manage cookies and website storage through your browser settings. Blocking necessary storage may affect sign-in or saved preferences. See Plausible’s data policy for its website-analytics practices.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Account deletion removes the account, profile and program records and clears private free text and account links from the retained app events, as described in the app overview above. Structured records without the direct account link may remain for product analysis; we do not describe this as guaranteed irreversible anonymization. If deletion of any personal information is not immediately possible (for example, because it has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. The Services are for adults aged 18 or older, or the higher age of majority required where they live. Parental permission does not make a person under that age eligible to use Quitly. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at admin@quitly.health.

9. What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section How Can You Contact Us About This Notice? below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section How Can You Contact Us About This Notice? below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in the section How Can You Contact Us About This Notice? below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at admin@quitly.health.

10. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that communicates a DNT preference. This is separate from opt-out preference signals that applicable law requires businesses to honor. We do not sell personal information or share it for cross-context behavioral advertising. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

11. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

The list below describes categories of information collected through our Services. Where a category contains many possible types of information, the description identifies the limited information relevant to Quitly. For a comprehensive inventory of all personal information we process, please refer to the section What Information Do We Collect?

A. Identifiers. Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name. Collected: Yes (name, email address, and IP address)
B. Personal information as defined in the California Customer Records statute. Collected: Yes — name, email address and your estimated nicotine spending. The free app does not collect payment-card, bank-account, income or credit-score information.
C. Protected classification characteristics under state or federal law. Collected: Yes — optional age range and gender. This does not mean we request every characteristic in this legal category.
D. Commercial information. Collected: Yes — your self-reported nicotine spending estimate, used to calculate estimated savings. This release has no purchases or paywall and does not collect payment details.
E. Biometric information. Fingerprints and voiceprints. Collected: No
F. Internet or other similar network activity. Collected: Yes — interactions with Quitly’s features and technical service logs. We do not collect your browsing history from other apps or websites for advertising.
G. Geolocation data. Precise device location: No. Country may be provided or suggested from device locale; service-provider logs may include IP addresses, which can indicate an approximate location.
H. Audio, electronic, sensory, or similar information. Images and audio, video or call recordings created in connection with our business activities. Collected: No
I. Professional or employment-related information. Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us. Collected: No
J. Education Information. Student records and directory information. Collected: No
K. Inferences drawn from collected personal information. Collected: Yes — calculated progress, estimated savings and summaries based on your answers and activity. These are not medical diagnoses or measured physiological recovery.
L. Sensitive personal Information. Health data. Collected: Yes (health-related information, processed with your consent)

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in What Information Do We Collect?

How We Use and Share Personal Information

Learn more about how we use your personal information in the section, How Do We Process Your Information?

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, When And With Whom Do We Share Your Personal Information?

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

We disclose information to service providers to operate the Services, including hosting, authentication, email delivery and the optional product waitlist, as described in this notice. We do not sell personal information or share it for cross-context behavioral advertising. Service-provider processing is distinct from advertising sale or sharing.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

Depending upon the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to Exercise Your Rights

To exercise these rights, you can contact us by visiting admin@quitly.health, by emailing us at admin@quitly.health, or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at admin@quitly.health. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

12. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. How Can You Contact Us About This Notice?

If you have questions, a support request or a privacy-rights request, contact the Quitly privacy team by email at admin@quitly.health, by phone at +1 (403) 464-4008. Our company is based in Calgary, Alberta, Canada.

QUITLY INC. — privacy and app support. Please email us before sending sensitive documents. We can confirm an appropriate mailing address if your request needs to be sent by post.

14. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: admin@quitly.health.